HubSpot Content Hub: A Candid Look at What It Is + Isn’t

Intro:

Do you live in a world filled with corporate data? Are you plagued by siloed departments? Are your lackluster growth strategies demolishing your chances for success? Are you held captive by the evil menace Lord Lack? Lack of time, lack of strategy, and lack of the most important and powerful tool in your superhero tool belt, knowledge.

Intro:

Never fear, hub heroes. Get ready to don your cape and mask, move into action, and become the hub hero your organization needs. Tune in each week to join the league of extraordinary inbound heroes as we help you educate, empower, and execute. Hub Heroes, it's time to unite and activate your powers. Before we begin, we need to disclose that Devin is currently employed by HubSpot at the time of this episode's recording.

Intro:

This podcast is in no way affiliated with or produced by HubSpot, and the thoughts and opinions expressed by Devin during the show are that of his own and in no way represent those of his employer.

Liz Moorhead:

Warning. Warning. Warning. I have a lot of feelings going into this conversation today, guys.

George B. Thomas:

Oh, boy.

Liz Moorhead:

Just a lot. Okay. So first, as our resident content nerd, there's a part of me that is, like, weeping with joy that we are here today to talk about HubSpot, content hub, what it is, its potential, what it means for all of us little inbound nerds out there. I'm very excited, but this is where we get to the tricky part, George. This conversation is gonna be a little bit more complicated than our usual HubSpot overview deep dives.

Liz Moorhead:

So if you're a long time listener, first time caller, if you go back in our archives, you know we've talked about sales hub, marketing hub, ops hub, commerce hub. Every every hub has its very own episode.

George B. Thomas:

We talked about the hub that is no more. We even talked about the CMS hub. So We're not there yet.

Devyn Bellamy:

To the goat.

Liz Moorhead:

We're not there yet. We're getting there. We're getting there. So I wanna recap quickly why have some complicated feelings, and it's rooted in how the big old orange sprocket talks about this hub. So this is what they say.

Liz Moorhead:

The Content Hub is an all in one AI powered content marketing software that helps marketers create and manage content that fuels the entire customer journey. That's right, Kittens. You've not only walked into one of our patented HubSpot deep dive discussions around hubs, you've also landed smack dab in the middle of the next installment of our series on AI. If you missed the first episode in this conversation, queue up episode 74. It is, dare I say, a highly passionate no holds barred conversation on why a lot of organizations are failing with AI and content, and they may not even realize it.

Liz Moorhead:

But here's the thing. It's the AI piece that gives me a little bit of anxiety here. It's the AI piece that is giving me a little bit of complexity in my feelings, and I know I've developed a bit of a reputation for seeming like I'm anti AI. I'm really not. I'm big fan of I'm an I'm an inherently lazy person.

Liz Moorhead:

I am a work smarter, not harder kind of gal. Okay? And AI does enable us to do that. But again, as we started talking about in the first installment of this series, a lot of with a lot of power, a lot of great power comes great responsibility. And George, in fact, I gotta turn this over to you here for a moment.

Liz Moorhead:

Because when you and I were talking about setting up this conversation for this week, what we wanted to get out of it, because we want to talk about its potential, what HubSpot Content Hub is, what it isn't how we should be thinking about how we should be using it. You mentioned without me prompting that you also have some complicated feelings about it. So I'd love to turn it over to you to talk about what those complicated feelings are and what you're hoping to get out of today's discussion.

George B. Thomas:

Yeah. I'm hoping to get my sanity back. No. You know? But we'll see if that happens during this episode.

George B. Thomas:

First of all, let me just preface the conversation with I love HubSpot. HubSpot is amazing. I think HubSpot does great things. I think that HubSpot has transformed the world as we know it when it comes to marketing, sales, service, content creation, all of these good things. So let me just throw that out there first and then say Mhmm.

George B. Thomas:

HubSpot, why are you making my life difficult? Why are you making me have conversations with people about a platform that was a platform that we added some things to? But because you've been a Time Warner or Spectrum, you know, customer, you're gonna still pay the high price instead of the, like, low price that the new customers might get. I'm joking a little bit there right now, but what I'm saying is the amount of humans who have reached out and talked to me about the needing to upgrade to a new hub when you already had 60 or 70% of what was a CMS hub to get the cool tools has been astronomical. Here's the other thing too, Liz.

George B. Thomas:

The way that you gave that definition, an AI powered. Ladies and gentlemen, if you are listening to this podcast and you haven't learned yet that everything we do is human powered, then ladies and gentlemen, you have the wrong idea of what you're supposed to be doing with HubSpot and what you're supposed to be doing in your marketing and what you can do with things that actually make it easier for your life. So, Liz, I have some few passionate feelings about the other HubSpot humans that are feeling pain and the slight tweak in messaging. Even though I understand AI is all the rage, and we wanna show that we're in the forefront of what we're doing with our software, it all comes back to the humans.

Liz Moorhead:

Okay. So I'm super curious. Max and Devin, you've basically spent the first few minutes of this podcast watching George and I, like, in desperate need of some sort of prayer circle, group hug, maybe just a nap.

George B. Thomas:

I went out and bought sage before this episode so that I can sage my office after we're done.

Liz Moorhead:

Okay. If you're going woo woo, we have significant issues. So, Max and Deb, I'm so curious. As you're listening to us, do you share our feelings, or are you coming at this from a completely different emotional angle about your feelings around the HubSpot content hub announcement?

Devyn Bellamy:

Go ahead, Max.

Max Cohen:

Yeah. I mean, I'm, you know, I'm generally always excited about anything that HubSpot does. I'm you know, admittedly, I haven't had as much time to play with it as I would like to, considering I'm we're in the midst of this whole, you know, event happily launch, and it's literally been my entire personality this whole three weeks. But I will say this. The you know, thinking back to how I used to, like, position the difference between Marketing Hub and CMS Hub, there was this, like, kind of, like, weird way of explaining it where it was like, okay.

Max Cohen:

If your website is externally hosted, then you only need Marketing Hub, and you could build web pages on it because it can do, like, landing pages, but you can't build pages for your regular website. But, like, you you can, though. But then you would only get CMS Hub if you're also gonna host your entire website on HubSpot because it, like, unlocks the website tool, which you could also make website pages from. And it it's just the landing page tool with, like, a different name. And is this confusing yet?

Max Cohen:

Right? And, like Right. You know, like but at the same time, I was also like, well, it makes a ton of sense because, like, when you think of, like, classical inbound marketing, right, all the stuff that was in Marketing Hub that was like a web page were things that had very functional utility for marketers in the whole, like, again, physics of how it all works. Right? Like, the blog content is what you put out there to attract people organically.

Max Cohen:

Right? And then those things have calls to action. Then we go to landing pages. Right? The landing page is where you converted somebody, and then you had email to kinda take them through a journey or whatever.

Max Cohen:

You could promote this other kinda and it's like, to me, it made a lot of sense because it was like all the levers that you need to do the inbound marketing thing regardless of where you have your website, it was all there. But then it was still really awkward positioning. Like, I felt really bad because the only time I would ever position CMS Hub is like, oh, your whole website, your w w w subdomain needs to be on HubSpot. You have to buy this whole other hub. And, like, that was kinda goofy.

Max Cohen:

Right? I think what's like I'm I'm I'm I'm still wrapping my head around Content Hub, but I think even just for that argument where at first when I heard, oh, they're taking landing pages and blog, and they're taking it out of Marketing Hub and putting it to Content Hub, but then you can get them both and it's called Marketing Plus. I was like, what is this? Like, a streaming service? Like, I don't know.

Max Cohen:

This is, like, Disney really? Like, Disney plus? But but now I understand that it's just like you get both things together, which is, like, great. Two shoes in one. Right.

Max Cohen:

Yeah. For someone

Devyn Bellamy:

discounted price. Yeah.

Max Cohen:

Yeah. Right? But I think it seems like a severely discounted price too at that. Like, it really only like, the jump from, like, marketing hub enterprise to marketing hub plus is $200. Like, is that, like, that I'm I'm maybe I'm reading that wrong.

Max Cohen:

I don't know. I'm just looking at the pricing page now. Don't quote me on that. I you can't I can't

George B. Thomas:

say anything.

Liz Moorhead:

You heard it here first, ladies and gentlemen. Max told me Cohen is here with he faxed over.

George B. Thomas:

Like, Max told me. You tell me. Max told me it was only just by the way, that's before any discounts too, but, you know, there's that too.

Max Cohen:

I didn't say anyway. So The one thing I just wanna say yeah. Yeah. Say it.

Devyn Bellamy:

Marketing plus bundle, is available professional and enterprise. And the discount is saving customers $300 a month to professional and $1,300 a month in enterprise.

Max Cohen:

Yeah. Like, that's kinda crazy. That's wild. Right? That's that's really awesome.

George B. Thomas:

I love that.

Max Cohen:

Like, the and so it's cool. You could still get the power of both of those things, and it's not an insanely you know, you're not you don't feel like you're paying for two hubs in that case. Right? But, like, the the thing that I kinda like now is when you're saying, like, what is the marketing hub for and what is the content hub for? I think there's, like, a much better delineation between the two because they were very much like, oh, man.

Max Cohen:

Sounds like you get a lot of the same stuff in CMS hub that you do marketing hub. And then I'm like, yeah. Because you do. Well, it's like, what then which one do I buy? Like, do you need your website on HubSpot?

Max Cohen:

Like like, you know and it was, like, awkward. You know what I mean? But, like, I'm looking at the features now, and it's like, okay. This kinda makes a lot more sense now. Right?

Max Cohen:

Content hub is truly your content. Marketing hub is truly the tools that you use to market that content. Right? And there's I think I'm I'm again, I'm coming to this realization in real time. Whereas before, I was kinda like, oh, content hub.

Max Cohen:

It's like, we do CMS, and, like, I didn't really quite get it yet. Right? And I know it's, like, such a kindergarten way of looking at it. But, like, you know, for me, if I was a seller of HubSpot now, right, or someone being you know, that has to, like, talk to customers about it, I feel like I have a much better delineation between the two, and I feel like that's you know, what was CMS Hub now has just an asinine amount of punch behind it instead of just being, oh, you want your website on HubSpot, you could do the www domains. And, like, that's what it was before, like, in the grand scheme of things.

George B. Thomas:

And let me jump in here for one second because, Devin, we still gotta get your thoughts. If you're listening to this and you pull open your HubSpot portal and you still have the old style navigation at the top, and you're like, but I still see landing pages under marketing. Please do me a favor and click the new beta navigation because then when Max said there's a clear delineation? Scrappy word, by the way. Holy crap, bro.

George B. Thomas:

Like, I think you looked that one up before today's episode. Anyway, if you go to that new navigation, you're gonna see marketing as marketing, and you're gonna see content as content. And then it does really start to make more sense. The other thing I wanna jump in here and say, by the way, is when I did my first, like, little freaky thing, I was like, hey. People's pain points, just know that I immediately bought Content Hub as soon as I could from my standpoint.

Max Cohen:

We call that our early adopter.

George B. Thomas:

Bro, I was I can't wait to get into the micros of this conversation. Anyway, Devin, what are your thoughts, because we still haven't really heard from you other than being the pricing genius that you are. Yeah.

Liz Moorhead:

I wanna get I wanna get a beat on your feelings about this. Excitement, complexity, somewhere in the middle. What are we talking about?

Devyn Bellamy:

For those who weren't watching along, and remember you can always, feel free to hang out and watch this record live. I was dying laughing, when Max was talking, and it was because I was watching Max basically build a slide that I'm looking at real time in his head. It was so so let me okay. So, normally, you know, boilerplate, Devin, views opinion, his, all that. Let me actually give you the HubSpot speech, and then Max will probably laugh because this is literally what you just said.

Max Cohen:

It's almost as if I have a webcam in your walls.

George B. Thomas:

Oh, that's creepy. It's Wow. Can we talk about the

Liz Moorhead:

creepy ass look he's giving us right now through that

George B. Thomas:

camera while he's

Liz Moorhead:

playing with his mustache?

George B. Thomas:

With your mustache ever again.

Liz Moorhead:

Oh my god. Do not zoom in. Yes. Yes. Zoom in.

Devyn Bellamy:

Alright. That's enough.

George B. Thomas:

Did I get a screenshot of

Devyn Bellamy:

that again?

George B. Thomas:

Oh, thank god.

Devyn Bellamy:

Excellent. So, historically, Marketing Hub and CMS Hub worked well together for a very specific use case. And when the customer wanted to fully run and manage their website on HubSpot, but if a marketer didn't need to build a new website and they just needed to a solution to manage their content and online presence, the two hubs weren't super connected, and they missed the mark. But in 2024, with the launch of Content Hub, we're building the marketing solution our customers need with that integration. Our, customers now have the tools to create and manage content with Content Hub and customized lead generation and automation experience with Marketing Hub.

Devyn Bellamy:

So Content Hub is for, managing your content, and Marketing Hub is for the marketing of said content. And now you aren't tied to a CMS in order to use all these features that we're gonna be talking about.

Liz Moorhead:

Okay. Yes. So this is the part where I look at all three of you nerds and then immediately pivot my head directly to George and say, hi. I need you to tap into your superpowers of simplifying the complex because I am pretty deep into HubSpot. I am a content strategist.

Liz Moorhead:

I've spent time working through parts of the certification this week. And while I have loved a lot of what I have heard, I can't imagine that I am the only one listening to this conversation right now going, I still don't understand what HubSpot Content Hub is, and why are we also talking about the CMS Hub? So, George, I would love for you to help us kick off this conversation into mindsets, features, and also the AI piece of it. But we have to start by understanding what HubSpot content hub really is and why it's created in the simplest terms possible.

George B. Thomas:

It's a journey back to where we should have been to begin with. Ladies and gentlemen, you've heard us on this podcast say so many times that it's about the content. The content is the engine of the inbound strategy for you to generate leads, for you delight your customers, for you like, it's always been about the humans, and it's always been about the content that we've given those humans. And so the fact that we have this thing now called a content hub is absolutely amazing. And here is it in its simplest form, Liz.

George B. Thomas:

If you need to strategize about the content that you're gonna create, it's in the hub. If you're gonna create the content that you've then strategized on, it's in the hub. If you need to actually do something cool, crazy, funky, fresh, like with HubDB or a customer portal or your knowledge base, it's in the hub. If you're building website pages and blog pages and landing pages, it's in the hub. And most of all, what you can see is if you're doing podcasting, it's in the hub.

George B. Thomas:

If you're using WordPress and you actually actually wanna use smart content on your WordPress website, it's in the hub. If

Liz Moorhead:

you wanna do something called

George B. Thomas:

content confetti because you need to just get more amplification on the things that you're trying to teach and the value that you're trying to give to the world. It's in the hub. It's in the hub. It's in

Devyn Bellamy:

the hub.

George B. Thomas:

We're just gonna call

Liz Moorhead:

you the 50¢ of inbound.

George B. Thomas:

I'm just telling you because it could find you in the hub. It's in the hub.

Max Cohen:

I'd Go ahead. Keep going.

Liz Moorhead:

I love it. You know, I bet people listening to this right now are like, wow. Those are three of the coolest people I've ever heard. Or that is silently disavowing us.

George B. Thomas:

Or or or, wow. That dude needs medicated. Maybe they're thinking that at this point.

Liz Moorhead:

Okay. So if that's what it is, George, talk to us a bit about what the promises of HubSpot content hub are. Like, when we think about each of the hubs, right, they each have a promise within them. What they're enabling your marketing team to do, your sales team to do, your operations, what is the promise of content?

George B. Thomas:

I believe and there are other smart humans that work at HubSpot that may have a different answer to this. But to me, what it does come down to is it simplifies the complexities of understanding the tools that you as a content marketer need to use pertaining to the messaging, the branding, the content that you're actually creating to the world. Because everything in the way that it's put in the menu to the way that you can now create it is trying to enable the humans to do it in an easier and faster way, which, by the way, I'll get to how I think that's a double edged sword, and part of it scares the ish out of me and part of it excites me extremely. But when we have these AI elements, not AI powered, human powered, but when we have these AI elements, it leans into a completely different conversation that we need to have then with HubSpot users who historically have maybe not even dipped into AI at all yet. Like, think of, like, Jimmy, sixty years old at a manufacturing department of some company, and his the least thing on his brain is how to use AI.

George B. Thomas:

But now there's an AI button in HubSpot in multiple of these tools. Like, there is some education to be done. There is some safeguards to be paying attention to, but we'll talk about that later. But but I think that the overall answer to your question is they're trying to simplify the complex, give easy ways to use the tools to hopefully have people produce more valuable content in a streamlined manner for the community or audiences that they're trying to help.

Liz Moorhead:

So you're acting as if I'm not immediately gonna shove us off a cliff into the uncomfortable part of this conversation. Yeah. I know. So sorry. And then I'm not sorry at all.

Liz Moorhead:

AI powered piece is the part I know that concerns you a lot, George. And, Max and Devon, I'm gonna have you chime in here in a moment. But, George, I want you to kick us off here with this piece of the conversation. Because earlier this week, when you and I were talking about the content hub, you said I have a lot of fears around what people will hear when they see Content Hub rollout, when they see what HubSpot is say you have fears about what that's going to lead to. Can you talk to us a bit about that?

George B. Thomas:

My my hopes and prayers is that they don't see an easy button. And we kind of talked about this in the historical other episode around AI. And if you haven't listened to it, go listen to it. Go watch it on community.hubheroes.com, whatever you gotta do, which, by the way, actually, for all the people who listen to this and, watch it live, send me an email, george@georgebthomas.com, if you think the Hub Heroes podcast should be on the YouTube channel on a weekly basis instead of it being in the actual community area. Send me an email.

George B. Thomas:

I'm open to that. But, Liz

Max Cohen:

Yes. We should do that. That's my email. Sorry. Go ahead.

George B. Thomas:

We are the audience. We say yes.

Devyn Bellamy:

Email now. Saving time. Continue.

George B. Thomas:

Okay. So, wow. That was more than I expected immediately. Resounding. Yes.

George B. Thomas:

So so here so, Liz, I don't want them to see it as an easy button. Right? And my biggest fear is that they're gonna lose, through the streamlined ability to use the tools that HubSpot has given us, that, unfortunately, they are going to lose their Humanity. And they're gonna break trust for their prospects, leads, and customers because they're gonna put stuff out there that doesn't look like, smell like, or feel like them. And I understand that HubSpot has put a voice and tone and brand elements into this piece that they're doing, but how many people are gonna take the time to do a voice and tone workshop?

George B. Thomas:

How many people are gonna make sure that they've actually set up the brand elements right versus just hopping in a, woo, let me just hit that remix button. And, also, how many people are gonna hit that remix button and not have any design? Like, that's what looks good or that's what look that's what poop looks like, and actually, like, start

Devyn Bellamy:

the mask

George B. Thomas:

and start to just put stuff out on the Internet that erodes their brand. So what I'm saying, if I boil this down, is, ladies and gentlemen, just be careful when you get into this and use the time to have the learning curve to do it right instead of just going in guns a blazing and, like, then sitting back and going, oh, yeah. This was a really bad idea. Because you know how many people said content marketing was a bad idea because they did it crappy at first, and then their competitors smashed the crap out of them because they did it right. Like, don't do Content Hub AI features wrong at first.

George B. Thomas:

Take time to do them right as you get started.

Liz Moorhead:

Max and Devon, what about you guys? Do you share similar concerns?

Max Cohen:

I'm I don't know, like, if I would say concerned. I Flummoxed, perhaps? I I really just want to

George B. Thomas:

say something.

Max Cohen:

You're okay. The only thing, like, I think I'd have close to a concern is, like, man, when the content you were producing was just blog posts back when it was just marketing like, if you think about the what's, like, the the the content that's powering a lot of the stuff that you're doing, like, inside of HubSpot? Like, back in the day, like, the blog post was the the the unique thing that could only be found in that website that drove a lot of your organic traffic and it was hard enough for people to do that. Right? I think what's really amazing about, you know, Content Hub is, like, how they're really, you know, starting to kind of, like, get outside of, like, just the written word content, and they're also giving you these tools to be able to make a lot of content from that written word content, like this whole podcasting angle that they're taking and, like, the new tools that are available to do that.

Max Cohen:

You know, it's almost just like, can this be, like, overwhelming a little bit for a team that hasn't been producing content in the past, or are these tools gonna enable people to do more with their content? Right? And I think only time will tell. Right? But, you know, it'll be really interesting to kinda see.

Max Cohen:

Also, I think, like, did we really hear much about, like, HubSpot Video with this? Were there any new, like, video features that they kinda put out into Content Hub? Like, I feel like that's kind of, like, a big sort of, like, missing piece. Like, HubSpot Video has been around for a while, and they, like, hide it in, like, a second layer of, like, the files tool

George B. Thomas:

for

Max Cohen:

whatever reason.

George B. Thomas:

Yeah.

Max Cohen:

Right? And I would assume Content Hub would have maybe tried to put an effort out there to get video a little bit more front and center. Right? You know, they they kinda introduced podcasting into the mix, but video still kind of feels like it's sitting back there a little bit unless there's something I haven't seen that I've completely missed, but I don't know. Okay, Devin.

Max Cohen:

Alright.

George B. Thomas:

So so that's the thing. Here, I wanna I wanna put a I wanna put a pin in something right now. Ladies and gentlemen, this is the worst that it will ever be. Mhmm. We know HubSpot.

George B. Thomas:

We've seen what they've done to a marketing hub. We've seen what they've done to a sales hub. We've seen shoot. Do you remember the service hub when they launched it? Good god.

George B. Thomas:

What was happening there? This is the worst that it will ever be. So, Max, I think video is coming, but it is funny, though, that you talk about hidden things because one of the things that I want every listener or viewer of this podcast to do is go into one of your HubSpot pages, landing pages, or website pages, and do this little search, content library. Oh, that's a content library. A module now in your HubSpot portal that because it's not in the main navigation under the content navigation that you might not realize as part of what you have as your arsenal to actually do a content library on any of your pages.

George B. Thomas:

And look at what that module actually enables you to do because that's a little hidden feature that people need to know about.

Liz Moorhead:

I need to know why Devin was mean mugging at Max. No.

George B. Thomas:

He was saying shut up, bro.

Liz Moorhead:

No. He was making a face. He was making a face to the point where Max went. Alright. I

Devyn Bellamy:

feel like he was eluding.

Liz Moorhead:

Know what that face is about.

Devyn Bellamy:

Yes. I would do shingles because there are things that I'm not allowed to talk about. And Yeah.

Max Cohen:

All I can say is remember that disclaimer

George B. Thomas:

at the beginning of the podcast? Yeah.

Devyn Bellamy:

Yeah. All all all I can say is that we hear you, Max. That that's all I'll say.

Max Cohen:

Alright. Sick.

Liz Moorhead:

Can we talk about how Devon is, like, really slipping into, like, big shill energy today? He's like, I can't say nothing.

Devyn Bellamy:

Well, the funny thing is

Liz Moorhead:

I'm just here on behalf of big orange sprocket

Devyn Bellamy:

of my role in this rollout, has been training partners. And so as a result, I've been creating an insane amount of collateral around Content Hub. So I've I won't say that I've accidentally become an expert in it, but there are phrases that I now say in my speech thanks to, for instance, the forty minute training video that I produced. And so as a result, like, I I'm pretty familiar with Content Hub, the positioning around it, our goals with it, and then I'm also familiar with some of the tools that, are coming in the pipe, that's, I may have test driven and may be a part of a future conversation one day.

George B. Thomas:

I'm so jealous. Must be nice. Yeah. You're making I'm watching jealous. Like, George gets so jealous.

George B. Thomas:

Tough up. Yeah, man.

Liz Moorhead:

Well, Devin, why don't you lead us off in the next part of our discussion then? Since you are just sitting there being like, I'm not saying I know a lot of things that you guys don't know. I'm just saying I know a lot of things that you guys don't know.

George B. Thomas:

Facts.

Liz Moorhead:

Why don't we speak more broadly? Why don't we speak more abstractly? Devin, if you could talk to our audience a bit about the mindsets that you want people to be approaching Content Hub with, where would you start?

Devyn Bellamy:

Would start with getting on YouTube and doing a search for Devin Bellamy TEDx because I got a TED talk out now, people, And it is about this fucking. It is literally about AI generating content, and the mindset around it. And the idea, is that the future is going to belong to people who know how to leverage AI. It's not gonna belong to AI. It's gonna belong to the people, the Facts.

Devyn Bellamy:

Humans, dare I say

George B. Thomas:

Yes.

Devyn Bellamy:

Who know how to leverage, AI. And in my in my talk, I approach it from a point of, AI and technology, as as a means of accessibility, because I have learning disabilities and all kinds of fun stuff that you learn about watching the the TED talk. But the idea is that if you take a step back and think about the great content, you guys hit it on the head earlier, is the people who suck and the people who have bad intentions, they're going to, become the new background noise, and they're going to become a platform for my outstanding content to shine against. And so if that's if that's what's gonna happen, that's what's gonna happen. It's it's it's going these people are gonna do it, and then it's not gonna work because people are gonna be desensitized to just AI generated noise.

Max Cohen:

But the

Devyn Bellamy:

thing is is that if you, yourself, start out with this key concept, like my friend, Gatti, who is a chef, nothing about his food is AI generated, but everything about his brand is marketing, everything else, it. And he is functioning well at the core of what he's doing. He's using AI to help him do what he loves, and that's the core of the messaging. So with all these tools that are out here, if you are creative, if you are passionate about something, if there is a subject you love to nerd out about that might be totally niche, you don't have to create a a a team to get excited about it. You don't have to create a team to market it now.

Devyn Bellamy:

You don't have to you can you can do what you're passionate about. Or if you just wanna help build somebody else's dream, you can just go ahead and get really specific with things and help them build it. But what's the fun in that? Working till you die? Okay.

Devyn Bellamy:

I love working at HubSpot, but it's not all I do. I I do have hobbies. But when you think about the tools that are coming out, you know, image generation, AI blog post generation, website assistant, content remix, AI translations, brand voice, blog post narration, membership blogs, content library, content approvals, content embed, and podcasts. And

George B. Thomas:

Yeah, baby.

Devyn Bellamy:

It doesn't matter where your website lives for you to use these tools. It doesn't matter. Yeah. Like, it it it doesn't matter that you don't have your website on HubSpot CMS anymore. That's that's a nonissue.

Devyn Bellamy:

That was a hurdle for so many people who didn't who couldn't wrap their heads around the value. You know what? Fine. Do it. Don't do it.

Devyn Bellamy:

Whatever. The marketing plus model is going to affect how you create your content. So now you're still gonna be able to manage your single source of truth and still be able to get done what you need to get done, but you'll be able to do it, with less, effort. You'll have increased bandwidth, and you'll be able to focus on sharing, you know, what you love.

George B. Thomas:

You're if you're out here just

Devyn Bellamy:

gonna use this tool to try and make money, try and get money from people, then you know what? Good on you. Go ahead. You pay your monthly fee. My kid is in two laces.

Devyn Bellamy:

The thing is is that if you are really out here trying to, you know, make the world a better place and leave this universe better than you found it, there are ways that you can use AI to do that. But, yeah, that that literally is the, Cliff's notes to my, TED talk. Definitely go check it out on YouTube.

George B. Thomas:

Oh, that section brings me so much joy. I literally did a happy dance, like, several times punching this.

Devyn Bellamy:

George's happy dance is shadow boxing. So

George B. Thomas:

I loved it.

Liz Moorhead:

Right. While you guys are talking about a happy dance, though, I'm watching Max in the corner Mhmm. Just kinda like, dude, talk us through what's in your head right now because you gotta

Max Cohen:

My brain just skipped. Because so it's so hard to call HubSpot. Like, it's so hard to call Content Hub a CMS. Well, you can't. Because it almost feels like Stop.

George B. Thomas:

Hold on.

Devyn Bellamy:

Let me stop you right there.

Max Cohen:

Yeah. You can't.

Devyn Bellamy:

So let me let me literally stop you right there. In the partner training, there is a section where I say stop saying CMS. We do not we don't say CMS Hub no more. We ain't doing CMS Hub and that anything no more. Now it's Content Hub, and we're not calling Content Hub CMS.

Devyn Bellamy:

We're calling it AI powered marketing solution because of the

Max Cohen:

Good thing I'm a good thing good thing. Hold on. Good thing good good thing I'm good thing I'm an app partner and not a solutions partner. So give me a HubSpot demo portal, and then we'll talk. Anyway, I'm

George B. Thomas:

a zone.

Devyn Bellamy:

Hang on, Max. Back up. Back up.

George B. Thomas:

But but but hang on.

Devyn Bellamy:

Hang on. Because this is painful.

George B. Thomas:

Because the

Devyn Bellamy:

thing is is that you could still create the things. Like, the thing is oh my god. I wish I wish I was allowed to talk about You can't.

George B. Thomas:

You can't.

Devyn Bellamy:

That I know. You can't. But all I

Max Cohen:

can tell

Devyn Bellamy:

you all I can tell you is wait for the spring spotlight. That's all I'm a say. That's all

George B. Thomas:

wait for the

Devyn Bellamy:

spring spotlight. That's all I can say. Max.

George B. Thomas:

Max. Max. Here here's the deal. Max, I have a almost over 9,000 word article that we have written that we were getting ready to launch on, sidekickstrategies.com titled HubSpot CMS versus WordPress, to which now I have to go back and retitle it content hub versus WordPress and find all the words find all the words, all the times we're trying to optimize for the searcher and the search engine when we said HubSpot CMS. Dude.

George B. Thomas:

Hey, George. George. My favorite part about that statement you just made is the

Liz Moorhead:

fact that you said you are doing that. I'm sorry. What do you think I'm doing

George B. Thomas:

tomorrow? Hold on. Or about

Max Cohen:

the fact that you could just do it with AI now. You don't gotta look back for anything.

George B. Thomas:

Oh. What do you mean?

Liz Moorhead:

That's not true. Nope. No. Nope. That's not true.

Liz Moorhead:

Okay. Now we're gonna now we're gonna take a little tangent, and Liz is gonna have a little moment.

Max Cohen:

You can't take a blog article, put it in the chat g b t, and say replace the word CMS with Content Hub?

George B. Thomas:

Come on.

Liz Moorhead:

You a % can do you can do that.

George B. Thomas:

And then read it. Let me get it. And watch what else it changed on your ass. Oh, oops.

Max Cohen:

I guess I guess

George B. Thomas:

it's just

Liz Moorhead:

that. It's not just that. Hold on. Hold on. Stop.

Liz Moorhead:

As the

George B. Thomas:

person who actually spends the most

Liz Moorhead:

time touching written content, okay, let me just put it this way. You can absolutely do a search and replace. That's

Max Cohen:

not possible. Do this in Microsoft Word. I forgot. Go ahead, Liz. I'm sorry.

Max Cohen:

I love you.

Liz Moorhead:

I will pull this podcast over. I will turn this around. I will take us home. No. I'm kidding.

Liz Moorhead:

The issue is that the context of the conversation has changed. It's not as simple as it's just CMS. Now it's Content Hub. The context of the the conversation has entirely changed.

George B. Thomas:

Yes.

Liz Moorhead:

So there is stuff where we need to go in and take a look at and this is the what we just displayed here is exactly the thing that freaks me out with AI is that people go and I'm not saying, Max, you do this. This is this is not my implication. But I know for a fact there are organizations that go, oh, just have AI do it. Just with no thought, rhyme, or reason around the context of the content that they're creating, what what you're actually putting out there. I'm going to be perfectly honest.

Liz Moorhead:

I will say the name of the company after we stop recording, but I've received three emails this week from a very large organization where I was freaking flabbergasted. That I'm like, this entire thing was written by AI. I cannot like, it is so obviously

Devyn Bellamy:

written by AI.

Liz Moorhead:

And and it's just it's it was a lot. I I I couldn't believe that it was this organization. So my my concern here is that this that easy button mentality that we're

Max Cohen:

talking about.

Liz Moorhead:

Now, Max, you have a you have a salt gun.

George B. Thomas:

Mhmm.

Liz Moorhead:

So I'm gonna turn to the person who doesn't have weapons right now.

Max Cohen:

I had to talk about the mindset piece before I was so rudely interrupted by everybody. Just kidding. I wasn't rude.

Liz Moorhead:

Just that well, I'm sorry. Your takes were so bad. It required intervention. Didn't listen to me.

Max Cohen:

Y'all didn't listen to what I was gonna say. I was gonna say it feels insulting calling it a CMS anymore. Okay? Because that barely describes what it is. Right?

Max Cohen:

So when we were getting into the mindset piece of it, I kinda think back to some recent conversations I've had with people, and I've probably said this on the podcast. But, like, when people say, oh, why did you like why I'm used past tense here. Can't say this forbidden CMS word anymore. It's the new c word. Well, I guess content is.

Max Cohen:

So Hey. What?

Devyn Bellamy:

Content management software. Yes.

Max Cohen:

Listen. Listen. The the oh my god. What when people would ask me, they'd say, why do you like HubSpot CMS? Right?

Max Cohen:

And I would go, I don't know. It's hard for me to have that conversation as someone who doesn't build a lot of websites. I'm not a developer. I don't think I can give you the answer. You you that is worth hearing.

Max Cohen:

But the one thing I will say is that I'm pretty sure it's the only CMS platform that is also a CRM at the same time, right, which you can't really say for other CMS platforms out there. Right? And so when I talk

Liz Moorhead:

about matter? Why is that important?

Max Cohen:

That matter? Things like smart content. Things like how you can totally change the experience somebody has on the website based on what you know about them, and it's, like, dumb easy. You're not building any stupid integrations or, like, doing any wild coding or anything like that. You're literally highlighting a section of your website saying, make it smart, and all of a sudden it's smart.

Max Cohen:

Right? And it's, like, the easiest thing to do. And, like but now it's so interesting. Before, that was like, why host your hub with your website on HubSpot? But now we do the whole content embed thing.

Max Cohen:

And, oh, shit. Hub HubSpot just made every other CMS platform also your CRM at the same time. Because you can literally do now do smart content if you're on WordPress or if you're on anything. Right? So it's like, I my my brain is, like, kind of, like, melting a little bit.

George B. Thomas:

So let

Devyn Bellamy:

me melt it more.

Max Cohen:

Because it's like not cutting it.

Devyn Bellamy:

Can't do on WordPress yet, but you can do the other stuff.

George B. Thomas:

George, melt the brain.

Max Cohen:

So you can't do, like, on like, in embeds Yes.

George B. Thomas:

And, like, embeds. Smart content.

Devyn Bellamy:

There's literally a video

Max Cohen:

song talking about.

George B. Thomas:

So if you

Max Cohen:

I understand. That's what I mean.

Devyn Bellamy:

Wasn't even thinking about that. Yes. You can.

George B. Thomas:

Embeds Embeds, you can do smart content. You can put it on your WordPress site. It's absolutely amazing. It's a game changer. It's one of the most fundamental, changes.

George B. Thomas:

Take that any other CRM because you can't do that. But here's the thing. I wanna melt your brain a little bit more. If you have historically been a podcaster if you don't understand when I say a podcast on top of a CRM, the dramatic change that that makes for what you can do as a podcaster, then just hang up the mic because you're podcasting for the wrong reasons. It's not about humans.

George B. Thomas:

It's not about community. But if it's about humans and community and that's the reason you're podcasting, having a podcast on top of a site CRM oh, in the near future, watch out for all the other people that have been hosting podcasts that haven't been paying attention to this little ditty.

Max Cohen:

Is that like you could send an email to someone after they listen to your podcast?

George B. Thomas:

Have you met HubSpot yet? Do you know what they're gonna do in the future?

Max Cohen:

Bro. I have no idea.

George B. Thomas:

Imagine smart content in podcasting. Imagine how you can do dynamic ads in, like, something like transfer, Transistor.FM. But now imagine being able to do dynamic ads in HubSpot podcasting and have it hooked into your ads account that's in HubSpot. And, dude, the things where my brain goes for what you could eventually do with that alone is crazy talk.

Max Cohen:

Yeah.

Liz Moorhead:

Alright, nerds. Nerds, assemble, organize, George. I love the dynamic ads conversation. I love where we've started going down the well here, but I wanna bring us back up here a minute because I know mindsets is something that's particularly important to you because all of these incredible features that we're talking about right now only work if you're looking at things in the right way. Devin, you've talked a bit about your mindsets.

Liz Moorhead:

Max, you have as well. George, I'd like to hear from you where you're at with the mindset.

George B. Thomas:

Mine mine's mine is not gonna be surprising.

Liz Moorhead:

Is it about the robots? Is it all about the robots?

Max Cohen:

No. It's about the cyborgs, dude. It's about the automatons.

George B. Thomas:

It's all about our AI overloads. Yeah. No. It's it's all about the humans. And and it's about keeping your humanity.

George B. Thomas:

And and here's the deal. If you really wanna know how I feel about this, if you really wanna see what I've been doing for the last year, if you really wanna see me get nerdy when it comes to HubSpot and AI and content creation, I hope you're gonna be at inbound because that's exactly what I'm speaking about this year. I will be hitting the stage and talking about humanity and being human in an AI generated content world. And so keep it about the humans. Don't lose your humanity.

George B. Thomas:

Make sure you keep focused on doing the hard work because when you do what is hard, life will be easy. As soon as you hit that easy button, your life is gonna get real hard because people are gonna stop trusting you and decide to go follow somebody else because you are an AI cyborg, not a human. Automaton.

Max Cohen:

I love

Liz Moorhead:

that. Devin, buddy, I know you have to hop a little bit early today, so I wanna turn it over to you before George, Max. I wanna wrap a little bit about some features. But, Devin, hit us with your final thought. Hit us with your mysterious parting words.

Devyn Bellamy:

Go ahead and go to them first. I'll come back.

Liz Moorhead:

Okay. Seth cut this part out. We will continue.

George B. Thomas:

That's Noah, though.

Liz Moorhead:

He sent me a Slack,

George B. Thomas:

Seth. Editor. Podcast.

Liz Moorhead:

Hi, Noah. I also love you. Noah, what's up? Okay. So now that we've got the right mindsets in mind, what are some of the ways that we wanna see people maximizing these features?

Liz Moorhead:

Because, again, trepidation, concerns, fears, oogie boogies about AI. Let's now set those aside for a moment. When you look at the potential of the platform and you look at the potential of the features, what excites you? How do we want people using these things? George, I see you nodding already along.

Liz Moorhead:

Go ahead.

George B. Thomas:

Yeah. One of the, well, there's there's multiple exciting things. Like, I literally talked about content library because what you'll be able to do with that and the starting point of what it's at is gonna be amazing for a lot of organizations that have multiple different types of collateral that they wanna be able to give people access to with ease. But one of the things that really excites me is the new, AI generated blog narration because I had actually built a system where we would use transistor FM player on every article so people could either listen to it or read it depending on how they learn best because some people learn by watching or listening. And so we wanted to have this multi or listening.

George B. Thomas:

And so we wanted to have this multi attack based on, them having a great experience. And so now that that can just be in HubSpot and that I know that there's a day coming. HubSpot hasn't said this. This is my guess. I'm gonna, oh, get out my crystal ball and see the future.

George B. Thomas:

There will be a day where I will be able to create a George b Thomas voice print, and I will be able to have everybody listen to my blog articles and it be my voice, and that is being able to scale the shit out of myself. Pardon me for my French, but that excites the crap out of me. The other thing that I have to dive into here is where Remix is now and where I think Remix will be in the future because I am a big advocate of if you've taken the time to create the content that you felt was difficult to create, then you might as well chop it up and make some content confetti. And the idea of being able to use remix to easily do that in the future based off of a blog article, a landing page, a pillar page, whatever it is, and just be able to amplify your production and amplify the way that you can share it to the world. Like, those are some exciting pieces for me.

Liz Moorhead:

Max, what about you?

Max Cohen:

Yeah. To me, this is a I I think the other big thing I'm kinda unlocking here is that, this this is the beginning, I think. I mean, this is a really this is a really good beginning of it. But what I really feel like they've they've been doing a lot of this, like, with AI, but then really kind of, like, just, like, punched through the wall with this one, is that you can tell they're doing a really good job at removing the barriers of the difficulty around content creation. Right?

Max Cohen:

Because, again, you've you've heard me say ad nauseam you've heard me say on this every time like,

George B. Thomas:

HubSpot's easy, making content is hard. That's the hard part. No one wants to do it. The salespeople are gonna tell you how hard it is. Right?

George B. Thomas:

You just go turn it on. Lead's gonna appear.

Max Cohen:

Right? Like, the the the act of creating the content is always so difficult. But, like, when I look at things like content remix, when I look at things like brand voice, when I look at things like I mean, how easy it is to freaking go get the podcast up. Like, Ryan Gunn from aptitude eight hit me up on LinkedIn the other day. He's like, dude, I I just did almost nothing, and then I have this podcast episode on the my website, and I'm absolutely speechless because of it.

Max Cohen:

Right? Like, the the the thing that I think is so cool here in terms of, like, making the hard part much easier is that we're almost at a place where you know how I always talk about, like, make the content in the format that you're comfortable doing. Right? And then, you know, focus that way and then, you know, use tools to kind of split it out and do whatever. Whether you're someone who likes to create content via written word or you're someone who likes who likes to get behind the camera and talk because you're not a good writer, me.

Max Cohen:

Right? I'll make videos all day. I'm not writing shit. Like, I I am not writing anything. Right?

Max Cohen:

But

George B. Thomas:

you.

Max Cohen:

Right? And you see, like so here's the thing. You could start with written word, content remix. Go fix it up. You've got a lot of pieces of content that you can, you know, deploy in a lot of different ways.

Max Cohen:

Right? And you saved a whole bunch of time getting there. Like, you just go in there, and you're kinda doing some adjustments. Maybe if AI talked a little weird, at least it's there, and you can put your own spin on it. Right?

Max Cohen:

But even if you're someone who likes to do video, right, there's two there's tools you can use to just take your video, transcribe it, and then start at that same process. Right? George, are you alright?

George B. Thomas:

So I'm not. I'm not.

Max Cohen:

Oh my god. Okay. But here's the thing. For someone like me who hates producing written content, Right? I feel like I'm closer to having an avenue to be able to do that without it being a giant burden to me.

Max Cohen:

Right? And I can express myself in the way that I'm comfortable doing it. So my most authentic content gets created, turn that into words, and then turn it into additional content in that form that I'm not comfortable creating it. Right?

Liz Moorhead:

George, I need you to express yourself before you explode. Max,

George B. Thomas:

I'm talking directly to you, brother, because you are my brother. My my brother video brother. Gosh. I don't work for HubSpot, so I don't care. But I'm gonna get my crystal ball out again one more time, and I want you to imagine a world where you've taken the time to create that fifteen or twenty minute video, and now HubSpot asks you, would you like to remix that video?

George B. Thomas:

And all of a sudden, you have some magical clips that you can take and put out through the Internet in horizontal, vertical, and whatever other ways that you want. Oh, I can't wait for that.

Max Cohen:

Does it already do okay. It doesn't. Yes. Yeah.

George B. Thomas:

It's one thing. This is the beginning of it.

Max Cohen:

But It doesn't it's okay. But you know what? It's probably not that far away from doing it because other tools do it. They're probably figuring it out. Like, this is what HubSpot does.

Max Cohen:

While they're not first to do a lot of this stuff. Right? And I dealt with this at the at the Apple Store for so long where, like, the iPhone would come out with, like, a feature. Right? And then you get the idiots that would come in there with Androids.

Max Cohen:

Oh, Androids had this for years. And it's like, okay, dude. Like, they took their time to figure out how to deploy it in the best way that they could in the ways that they wanted to.

Devyn Bellamy:

And now they can move

Max Cohen:

their apps on the

Devyn Bellamy:

screen. Yay.

Max Cohen:

Yeah. No. You can move your icons right. Of course. You could do that.

Max Cohen:

But listen. I think HubSpot does that also. Right? So, like, when George, you tell me, like, oh, you know, imagine, you know, a world where you can take your video and then do the same thing content remixes. Other stuff does that.

Max Cohen:

I applaud HubSpot for a while. They could have probably thrown something out there because the tech exists.

George B. Thomas:

Yep.

Max Cohen:

Right? It probably could have just thrown that out there. That would have been, like, a huge awesome thing to have for for content remix. I think them taking the approach of, like, hey. Let's let's nail down written word first before we, you know, let you put anything from, like, a, you know, a podcast to a video to a, I don't know, your OnlyFans account into a content remix.

Max Cohen:

Right? You know what I'm saying? Right?

George B. Thomas:

No. I really don't.

Max Cohen:

That they're kind of, like, trying to prove this out first. And then when it's right for video to go into there and to do what you just said, it'll get there.

George B. Thomas:

They'll get there. Just get canceled

Max Cohen:

for it.

George B. Thomas:

I feel like we just got canceled.

Liz Moorhead:

Know, but I just want I always have to do this every time this happens. It wasn't me.

George B. Thomas:

Yeah.

Liz Moorhead:

Wouldn't me?

George B. Thomas:

I didn't do it. Just got canceled.

Liz Moorhead:

It wasn't me.

Max Cohen:

It was me.

Liz Moorhead:

No. I think

Devyn Bellamy:

I said

Liz Moorhead:

It was it was Never mind. This is what happens when Max doesn't have his croutons. Alright?

George B. Thomas:

Go, Max.

Liz Moorhead:

I knew we were tempting the chaos gremlins when we went this route without the croutons, but I would just like everybody to note this occasion when Max doesn't have croutons.

George B. Thomas:

Yeah.

Max Cohen:

I've only had croutons one episode.

George B. Thomas:

We might have to ship you some more, brother.

Max Cohen:

I just need to I just I didn't take my straight character. That's what it is.

Liz Moorhead:

Everyone's doing

Devyn Bellamy:

great today.

Liz Moorhead:

Alright. So final question of today's episode, gentlemen.

George B. Thomas:

We have

Liz Moorhead:

a lot of people out there right now who have a choice in front of them regarding moving to HubSpot content hub, digging more into it. They just the it's it's in front of them. Like, this big, happy, fun mystery box. Okay. The fact that George has now sat down off screen, I don't know if I should be concerned.

Liz Moorhead:

George, do you need an adult? Are you alright, buddy?

Max Cohen:

What are you sitting on?

Liz Moorhead:

That silence is really comforting, by the way.

George B. Thomas:

I'm shaking my head yes, and I'm sitting on a stool because I am going to go last, which is why I removed myself from my mic because you're asking this question, which you'll probably start over now that I've interrupted by sitting down. But there you go. I I You have to understand

Liz Moorhead:

when you bounce, when you I'm used to you bouncing, and I'm used to you pacing, and I'm used to you making faces. You literally were like, oh, the last question, I'm gonna remove myself from that.

George B. Thomas:

See, the amount of pent up energy that is gonna come out around this last question, I may have been trying to meditate or pray for, like, forty five seconds before we get there. But I'll just I'm gonna go back to my stool. I'm gonna quietly sit here. We're gonna leave this all no. I just don't need to be added at all.

George B. Thomas:

But so so,

Liz Moorhead:

Be because the world needs to know that this is the first time you've had to sit down and find Jesus before you answer a question on Hub Hero. So this is a first time.

George B. Thomas:

No. No. I have stool, so I don't actually stand all day. That's important too.

Liz Moorhead:

That's incredible. We're learning so much about each other tonight.

Max Cohen:

Said poop and stool in the same episode.

George B. Thomas:

Duty. It's my duty to do these things.

Liz Moorhead:

Are we recording on a Friday? No. Why do you ask? Alright. So a lot of people have a choice in front of them right now when it comes to HubSpot content hub, whether they're dipping their toes into it.

Liz Moorhead:

I know I'm hearing conversations about people saying, like, well, I have a renewal coming up. I'm not sure how I should be approaching it. There's a lot of question marks for a lot of people. So if each of you could give one piece of advice to folks who are making this decision, what would that be and why? And, George, I fully anticipate you will give me seven pieces of advice instead of one, and I I've just you are who you are, so that's fine.

Liz Moorhead:

Devin, do you wanna kick us off?

Max Cohen:

Absolutely.

Devyn Bellamy:

The mindset here is that specializations isn't for specialists anymore. You don't have to be a writer to have written content. You just have to be passionate about what it is you wanna say and leverage the tools to help you say it. Not you use the tools to say it for you, but leverage them to help polish what's going on inside your head. Basically, you really just need to go check out my TED Talk.

Devyn Bellamy:

That's what it is. Hopefully, can will you guys, you know, drop the link in chat so one of you guys can check it out?

Liz Moorhead:

Oh, you mean the thing I just did? Because I'm amazing. Oh.

Devyn Bellamy:

But, I think that video lends a lot to the mindset that you're gonna need to have in order to work, with AI powered content in general. Because the thing is is that you're never gonna be able to effectively and fully utilize it, or even wrap your head head around its fully capabilities if you're constantly afraid of it. So the idea is to learn how to work with the tool, get over yourselves, get over your preconceived notions, and and grow because the workforce and the workplace is changing. And right now, Content Hub is right on the bleeding edge. So keep up.

Liz Moorhead:

Max?

George B. Thomas:

I

Max Cohen:

don't think there's ever been a better time than now to, you know, start using HubSpot. I'm gonna I know I'm only saying CMS features, what we would call CMS features. Right? Because it literally just became Content Hub. Right?

Max Cohen:

But, like, for folks that didn't look at it in the past because they were like,

George B. Thomas:

oh, we gotta bring our whole website over to HubSpot. That sounds like

Max Cohen:

a big, painful project. Nope. No. You don't. You don't have to do that anymore.

Max Cohen:

Right? And you can still, you know, take advantage of all these tools because there's so much more behind it, you know, beyond the argument of, oh, if the website's on HubSpot, you can do content. I mean, you can do smart content. Right? It's now so much more than that.

Max Cohen:

Right? It's, like, truly, like, a really, really cool tool to help you produce said content, to create the said content, right, versus just hoping you're naturally gifted at doing it on your own. Right? So, I'm just glad that there's, like, a billion other reasons to buy it now besides that very plain website on HubSpot use case. Right?

Max Cohen:

So, you should be looking at it, and you should think about it more than just, like, we're gonna host our website on HubSpot.

Liz Moorhead:

George, have you prayed your way to okay. He has a pen in his head. There's a lot happening here.

George B. Thomas:

Yeah.

Liz Moorhead:

George?

George B. Thomas:

Yep. Jesus is taking the wheel. So here's the deal.

Liz Moorhead:

The flywheel?

George B. Thomas:

Yes. Jesus is taking the flywheel.

Max Cohen:

Take the flywheel, bitch. What?

George B. Thomas:

Somebody has to do a parody on that right now.

Max Cohen:

I'll make a meme. I'll make a meme. Don't worry.

George B. Thomas:

So here here's the here's the deal. Unfortunately, too many of my friends and too many HubSpot users that probably don't even have a clue of who I am are going to allow this conversation to be about money. Well, what do you mean I have to pay x y z to get these tools? By the way, Liz, you did mention if you're getting ready to, like, reengage your contract, well, then use that as leverage to get a deeper discount because you're actually upgrading to a set of tools and give it, like, a longer time frame. Do a two year or three year.

George B. Thomas:

Anyway, you you can have those conversations later. But here's the deal. Too many people are gonna let it be about money, and they're gonna pay attention to that hundred, 200, 3 hundred dollars a month, and they're gonna get bent out of shape. Instead of thinking about the man hours that it's gonna save and the amount of money that you pay your humans per hour and what that equals in a month, They're not gonna think about the metrics that you're now gonna be able to have based on being able to put your podcast and different things in there and the additional tools that we have. They're not gonna think about the management of assets and creating a better user experience with content library.

George B. Thomas:

And most of all, they're not gonna be able to think about or not stop to think about maximizing their potential through the efforts of their content and releasing it into the world to help the humans get past their hurdles.

Liz Moorhead:

I love that. Did you you just dropped such a a deep knowledge bomb there that you forgot to say something sassy at the end to cut us off.

George B. Thomas:

Trying to think of another word for poop, stool, or duty, and I can't do it. Okay, hub heroes. We've reached the end of another episode. Will Lord Lack continue to loom over the community, or will we be able to defeat him in the next episode of the Hub Heroes podcast? Make sure you tune in and find out in the next episode.

George B. Thomas:

Make sure you head over to the hubheroes.com to get the latest episodes and become part of the league of heroes. FYI, if you're part of the league of heroes, you'll get the show notes right in your inbox, and they come with some hidden power up potential as well. Make sure you share this podcast with a friend. Leave a review if you like what you're listening to, and use the hashtag, hashtag hub euros podcast on any of the socials, and let us know what strategy conversation you'd like to listen into next. Until next time, when we meet and combine our forces, remember to be a happy, helpful, humble human, and, of course, always be looking for a way to be someone's hero.

Creators and Guests

Devyn Bellamy
Host
Devyn Bellamy
Devyn Bellamy works at HubSpot. He works in the partner enablement department. He helps HubSpot partners and HubSpot solutions partners grow better with HubSpot. Before that Devyn was in the partner program himself, and he's done Hubspot onboardings, Inbound strategy, and built out who knows how many HubSpot, CMS websites. A fun fact about Devyn Bellamy is that he used to teach Kung Fu.
George B. Thomas
Host
George B. Thomas
George B. Thomas is the HubSpot Helper and owner at George B. Thomas, LLC and has been doing inbound and HubSpot since 2012. He's been training, doing onboarding, and implementing HubSpot, for over 10 years. George's office, mic, and on any given day, his clothing is orange. George is also a certified HubSpot trainer, Onboarding specialist, and student of business strategies. To say that George loves HubSpot and the people that use HubSpot is probably a massive understatement. A fun fact about George B. Thomas is that he loves peanut butter and pickle sandwiches.
Liz Murphy
Host
Liz Murphy
Liz Murphy is a business content strategist and brand messaging therapist for growth-oriented, purpose-driven companies, organizations, and industry visionaries. With close to a decade of experience across a wide range of industries – healthcare, government contracting, ad tech, RevOps, insurance, enterprise technology solutions, and others – Liz is who leaders call to address nuanced challenges in brand messaging, brand voice, content strategy, content operations, and brand storytelling that sells.
Max Cohen
Host
Max Cohen
Max Cohen is currently a Senior Solutions Engineer at HubSpot. Max has been working at HubSpot for around six and a half-ish years. While working at HubSpot Max has done customer onboarding, learning, and development as a product trainer, and now he's on the HubSpot sales team. Max loves having awesome conversations with customers and reps about HubSpot and all its possibilities to enable company growth. Max also creates a lot of content around inbound, marketing, sales, HubSpot, and other nerdy topics on TikTok. A fun fact about Max Cohen is that outside of HubSpot and inbound and beyond being a dad of two wonderful daughters he has played and coached competitive paintball since he was 15 years old.
HubSpot Content Hub: A Candid Look at What It Is + Isn’t
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